In response to complaints from players about slow or missing medals, Helldivers 2 community manager Twinbeard said the game's reward system will get an "overhaul" in the future that should make the awarding of medals for completed major orders faster and more reliable.
Complaints about missing medals have been kicking around for ages. Arrowhead Games CEO Johan Pilestedt touched on the topic in February, for instance, saying the studio was able to "mitigate" the issue but not resolve it completely.
It's a testament to the game's popularity, and the fact that medals generally do arrive eventually, that players have been relatively patient and understanding about the whole thing, but complaints have continued to pile up on Reddit and the Helldivers Discord. It's a problem Arrowhead is well aware of.
"System is very slow and needs a serious overhaul," Twinbeard said earlier today on Discord (via GamesRadar) in response to one player who said they're missing over 100 medals. "Medals are being rolled out, it's just veeeeeeery sloooooow."
"The problem hasn't been so much the system being slow as it has not working properly," he said to another.
Later in the day, he posted a message addressing the issue more formally in the HD2-Announcements channel, promising that medals are still being rolled out, and more importantly that bigger changes are coming that will hopefully put an end to the problem once and for all.
"Medals for two of the latest three major orders have now been shipped," Twinbeard wrote. "The last remaining batch will roll out in 11 hours (if Hammertime does its thing; if not, 11.00 AM CET April 10th).
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